Question 1

Where are you located?

Accepted Answer

One Of A Kind Ltd Company is located at 111 E Social Hall Ave 84111 in downtown Salt Lake City, Utah, beside City Creek Mall and across from Harmons Grocery.

Question 2

What are the store hours?

Accepted Answer

The store is open seven days a week from 11:00 AM to 9:00 PM.

Question 3

Do you ship items outside of Utah?

Accepted Answer

Yes, some items (except massive items, fragile, or expensive items) will ship to out-of-state customers, and current sales channels on eBay and Amazon already offer shipping options.

Question 4

What payment methods are accepted?

Accepted Answer

Payments accepted include Paypal, debit, and credit cards as well as cash and  Venmo in the store.

Question 5

What is the return or exchange policy?

Accepted Answer

Since items are collectibles, they are not returnable and non-refundable.

Question 6

How do you ensure the authenticity of its items?

Accepted Answer

The owner and staff personally curate the inventory, often knowing the provenance and story behind each item, offering customers confidence in authenticity and quality.

Question 7

Can I get help finding specific items in the store?

Accepted Answer

Yes, knowledgeable staff are available to assist you in finding items that match your interests, and "Stella the Robot" is also on hand to greet and answer questions.

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